Question 1

What is the minimum age required to rent a car?

Accepted Answer

Minimum age: 21 years Driving license: Must be at least 1 year old.

Question 2

What documents are required to rent a car?

Accepted Answer

You need to provide: Valid Driving License Government ID proof (Aadhaar, Passport, PAN) Selfie verification during booking

Question 3

Is a security deposit required?

Accepted Answer

Yes. A refundable security deposit is required. The amount varies by car model and rental type.

Question 4

Are there any speed limits for rental cars?

Accepted Answer

Yes. Follow all local traffic laws and posted speed limits. Overspeeding may incur penalties or void insurance coverage.

Question 5

Can I take the rental car outside the city?

Accepted Answer

Yes, outstation travel is allowed. Entry taxes or interstate permits will be billed separately.

Question 6

What is the fuel policy for rental cars?

Accepted Answer

Two options are available: Fuel-inclusive plans Without fuel: Return the car with the same fuel level.

Question 7

Is insurance included in the rental price?

Accepted Answer

Yes, basic insurance is included. Damages due to negligence may not be covered.

Question 8

What happens if I return the car late?

Accepted Answer

Late returns incur additional charges based on extra hours used.

Question 9

Can I extend or cancel my booking?

Accepted Answer

Extension: Request via app/website. Cancellation: Free within allowed period, otherwise fees apply.

Question 10

Are there any driving restrictions?

Accepted Answer

Avoid restricted or unsafe zones. Driving outside India is not permitted.

Question 11

What should I do in case of a breakdown or accident?

Accepted Answer

Contact 24x7 support immediately. For accidents, file a police report and take pictures.

Question 12

How do I return the rental car?

Accepted Answer

The car will be picked up from your location. Ensure it is clean and fueled as required.

Question 13

Are tolls and parking included in the rental price?

Accepted Answer

No. Tolls, parking fees, and interstate taxes must be paid by the customer.

Question 14

Can I rent a car for just a few hours?

Accepted Answer

Yes. Hourly, daily, weekly, and monthly rentals are available. Minimum duration is 4 hours.

Question 15

What types of cars are available?

Accepted Answer

Hatchbacks, Sedans, SUVs, and limited luxury vehicles are available based on inventory.

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