10 Frequently Asked Questions for Car Rental during COVID-19
Car rental services have been helping millions of people in India during COVID-19. Since taking public transport is not a wise idea in the present situation, many people are opting for car rental services. The growing popularity of car rental services means that many questions need to be answered by the car rental service for their current and prospective customers. There are also a lot of changes in the process of renting a car that has come in during the COVID -19 pandemic. One of the best companies that deal with car rental services is Revv and it has done a great job in keeping its customers informed about the entire concept of renting a car as well as the changes in the process. Here are some of the FAQs for car rental during COVID – 19 that may help you make an informed decision about taking a car on rent.
10 FAQs for Car Rental during Coronavirus
- Are car rentals available for self-drive?
- Which cities are open for car rental?
- Is car rental safe during the Pandemic?
- What is the current process of car rental during the COVID-19?
- How does car rental return work during the Coronavirus outbreak?
- What guidelines does a car rental company follow for cleaning and sanitation?
- Eligibility criteria for car rental?
- Can I cancel my car rental?
- Can I switch the car during COVID19?
- Can I extend my car rental booking?
1. Are car rentals available for self-drive?
As you take a car rental service, you of course get the self-drive option. Due to COVID-19, most of the car rental companies, especially Revv enables customers to enjoy the self-drive option so that the social distancing protocol can be followed properly.
2. Which cities are open for car rental?
Car rental services are available in all of the Tier-1 cities and many of the Tier-2 cities in India. Revv offers its car rental services in cities such as Bangalore, Hyderabad, Mumbai, Delhi-NCR, Chennai, Pune, Kolkata, Ahmedabad, Bhubaneswar, Chandigarh, Coimbatore, Jaipur, Kochi, Mangalore, Mysore, Nagpur, Surat, Tirupati, Trivandrum, Vadodara, Vijayawada, and Vizag.
3. Is car rental safe during the Pandemic?
Car rental is one of the safest options during a pandemic since there will be no other person in the car from whom the virus can transmit. You can include the people in the car who you think are safe to travel with. You can be the driver of the car and use it just like your own car. From using it for daily needs to taking the car for a trip, you can use it the way you want.
4. What is the current process of car rental during the COVID-19?
Due to COVID-19, many things have changed, including the process of car rental. Everything is being made as contactless as possible. It has become more convenient and streamlines as you just have to visit Revv’s site at https://www.revv.co.in/ or install the Revv App from Google Play Store or iOS App Store and choose the car of your choice from the list. You can then book the car, after which you will receive a call from an executive from the company for the basic KYC. A deep cleaning and sanitization program will be carried out then by the company. Once the car is ready, it will be delivered to your doorstep. The executive who delivers it will wear PPE gear.
If you are renting a car with Revv, you can reach out to the local branches to know about the various options for returning the rental car. You can also clear all your other queries when you get in touch with the local branch.
6. What guidelines does a car rental company follow for cleaning and sanitation?
Car rental companies, especially Revv follow a thorough cleaning process. The cleaning process includes vacuuming, wiping, washing, and sanitizing the car with the top-notch quality disinfectant. Attention is paid more to over 20 high-touch points, which include Key / key fob, Steering wheel, Steering column, Seat belts, Seat pockets/seat surfaces, Center console, Areas between seats & doorjambs, Door interiors, Door pockets, Interior door handles, Exterior door handles, Areas between seats & consoles, Cupholders/compartments, Accessory panel/touchscreen, Rearview mirror/side mirrors, Visors/visor mirrors, Instrument panel, Dashboard/vents, Gearstick/gear shift, Trunk release, to name a few.
7. Eligibility criteria for car rental?
The basic criterion for availing of a car rental service is that you need to be 21 years old or above and have a valid license for four-wheelers. You also need to have an ID and address proof, which has to be submitted to the company while taking the car rental service. You will need to submit the original license, and not one printed on an A4 size paper.
8. Can I cancel my car rental?
Yes, you can go ahead and cancel the car rental service. You can do it through the app, the website, or just by making a call to Revv. The charges of canceling the booking depend upon the time when you inform the company. If you are taking the service of Revv, you can refer to their Fee policy to get in-depth information about the canceling process.
9. Can I switch the car during COVID19?
Yes, you can switch the car even during the ongoing pandemic. However, you need to get in touch with the company, preferably through a phone call, after which the process of switching the car will be carried out.
10. Can I extend my car rental booking?
You can easily extend your car rental booking. You will have to mention your Rental Agreement Number while your request to extend the car rental service. You can get in touch with the company directly through a phone call to extend the service.
These questions can help you understand the concept of car rental better and also about the things to keep in mind as you get prepared to take a car on rent. For more information, you can visit the website of the company from which you are taking the car rental or call their customer service for any doubts. If you wish to book a Revv Car for rental, you can do that by following a few easy steps after installing the Revv app from Google Play Store and iOS App Store.